Healthy Eating Manual

The Healthy Eating ManualGetting Started

Challenging Situations

How to win no-win Situations

Challengers...

It's bound to happen. You will come across people in your group who don't agree with any of the information. You can never change their minds ~ so don't even try! It is a no-win situation. The further you get into a discussion, the harder it is to cut them off and get on with the program. Don't risk losing the attention of everyone else in the program because of one disruptive person.

The best way to handle this situation is to cut the person off as soon as you can in a nice way. Say something like:

That's very interesting. I've never heard anything like that before and anyway, that's not what we're here to talk about. Let's get moving before our time is up...

And don't wait for a response to your comment. Move right along.

....And Chatterers

This program is based on group dynamics, discussion, exchange and participation. You want to encourage this but there is a limit to how long you can spend on personal anecdotes. Sometimes you will sense that other group members are getting a little tired of the participant who is dominating the discussion time. You can usually get things moving along by saying something like:

One more quick point and then we've got to move along, time's running out...Or Next time we'll have to leave more time for discussion but right now we've got to move along.

More information on coping with challenging behaviour is available on the Ontario Ministry of Agriculture, Food and Rural Affairs website: Coping with problem behaviour

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The Healthy Eating Manual

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